• Please use real names.

    Greetings to all who have registered to OPF and those guests taking a look around. Please use real names. Registrations with fictitious names will not be processed. REAL NAMES ONLY will be processed

    Firstname Lastname

    Register

    We are a courteous and supportive community. No need to hide behind an alia. If you have a genuine need for privacy/secrecy then let me know!
  • Welcome to the new site. Here's a thread about the update where you can post your feedback, ask questions or spot those nasty bugs!

Help requested: I cannot get the Godox/Flashpoint firmware G2/F2 updater to work with my XPro-N/S units

M

mickjsanders

New member
Hello. I have 2 XPro transmitters (Sony & Nikon). They are from 2020 but basically unused. I just checked the firmware to find that both are one version out of date.

I installed the Godox G2 firmware updater (and its driver) on Windows 11 Pro. I have previously installed the G1 update & driver and they worked fine to update my TT685 flash.

Sadly, I cannot get the G2 updater/driver to work with either unit; the symptom is that each unit doesn't appear in the "Connected" drop-down dialogue box in the updater. I tried the Flashpoint "F2" app instead, but it appears to be identical.

I have tried 6 different USB-C cables (all of which are known good). I have tried putting Win 11 into "test mode" (which allows unsigned device drivers). I have tried running the updaters in Admin mode. I have tried the Xpro units with no batteries, batteries+on, batteries+off. No luck.

It seems as though the Windows driver is just not working (unless both units have failed interfaces, which seems unlikely)

Any suggestions would be most appreciated. I'm a computer scientist, so feel free to be as technical as you wish.

Thanks and regards, M.
 
M

mickjsanders

New member
Hello everyone.

I have good news; I hope my discovery may help others in future.

I mentioned that I had tried 6 USB-C cables (eg, Apple, Anker). But I read a post on Reddit where someone mentioned getting their Godox gear updated *only* by using a USB-C to USB-A cable. I tried a no-brand USB-C to USB-A cable with an Apple USB-A to USB-C adaptor (see image). As soon as I plugged in the XPro-N (and, later, the XPro-S) Windows 11 made the "USB Connection" sound, and the firmware updater worked perfectly with both.

Clearly there is something non-standard in the Godox USB-C connectors. Anyway, this worked for me!
 

Attachments

  • Godox-cable-OK.jpg
    1.1 MB · Views: 14
Doug Kerr

Doug Kerr

Well-known member
mickjsanders said:
Hello everyone.

I have good news; I hope my discovery may help others in future.

I mentioned that I had tried 6 USB-C cables (eg, Apple, Anker). But I read a post on Reddit where someone mentioned getting their Godox gear updated *only* by using a USB-C to USB-A cable. I tried a no-brand USB-C to USB-A cable with an Apple USB-A to USB-C adaptor (see image). As soon as I plugged in the XPro-N (and, later, the XPro-S) Windows 11 made the "USB Connection" sound, and the firmware updater worked perfectly with both.

Clearly there is something non-standard in the Godox USB-C connectors. Anyway, this worked for me!
Click to expand...
Hi, Mick (I guess).

Fascinating.

Thanks so much for that report.

Best regards,

Doug
 
You must log in or register to reply here.
Top