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  • Welcome to the new site. Here's a thread about the update where you can post your feedback, ask questions or spot those nasty bugs!

Photobucket?

Asher Kelman

Asher Kelman

OPF Owner/Editor-in-Chief
Peter Dexter said:
Is it down for the count?
Click to expand...
Well Peter,

If you don’t pay the required fee, yes!

Otherwise it should work fine. Read more here, especially the section on “Criticism at the end of the Wikipedia article!

Folk are incensed that they are being blackmailed to have thousands of links in their ruined websites made live again, as without paying, the places where images once showed up are marked by essentially transom notes!

Asher
 
Asher Kelman

Asher Kelman

OPF Owner/Editor-in-Chief
Peter Dexter said:
I have seen that Asher. However I have a paid account but am unable to open the page.
Click to expand...


Well, your images are safe! This is the answer they gave me just now!


“Photobucket Team (Photobucket Support)
Dec 24, 9:53 AM MST
Hello,

Thanks for emailing us. Unfortunately, we experienced a power outage at our data center that has caused some site issues. Our team is working hard to get these issues resolved as soon as possible.

Please know that your images are safe during this time. We appreciate your patience and apologize for the inconvenience this may cause.

Best,”
 
nicolas claris

nicolas claris

OPF Co-founder/Administrator
SERVICE DISRUPTION UPDATE 12/24: Our systems are running through continuous verification processes as they come back online. Unfortunately, this is taking longer than we would like, but we want to confirm everything is cross checked, secure and verified. We do not have a firm completion date, but we are hoping this will be resolved soon. We will report back as progress continues. We apologize for the recent service disruption that you have been experiencing these last few days.

We apologize for the recent service disruption that you have been experiencing these last few days.

We deeply regret that this happened and we are working around the clock to bring photobucket.com back online.

First and foremost, your images are safe. Our number one priority is to ensure that your images are secure and we have several systems in place to make sure nothing is compromised.

We will provide ongoing updates as we make progress to finding the full solution.

What happened?
On Wednesday, December 18th we experienced a total power outage at our primary data center. Due to the abrupt nature of the outage the equipment that runs the site shutdown unexpectedly. The immediate shutdown resulted in systematic issues when the power was restored. Unfortunately, due to this unexpected shutdown, we were also not able to rely on our backup data center resources.

What are we doing right now?
The process is taking longer than expected because the security we have in place requires additional processing time. Most importantly, our primary focus is to ensure your photos are safe and secure!

What are we doing to prevent these situations going forward?
We are in the process of migrating Photobucket to a more reliable environment. The environment will give us more stability and help us reduce these issues in the future. Once service is restored, our primary focus will be on moving your beloved images to this environment.

We understand your frustration and sincerely apologize for the inconvenience.

Thank you for your ongoing support,

Ted
CEO
Click to expand...
Source : https://photobucket.com/notice/news/
 
Asher Kelman

Asher Kelman

OPF Owner/Editor-in-Chief
Smugmug uses AWS and that is likely more secure, likely being backed up on 3 contents, each in at least duplicate copies.

I don’t know which storage centers Photobucket uses, but they seem to have one massive headache of a problem if it takes this long to get back online!

If this was an infrastructure service like controlling pipelines or providing a balanced power grid, we’d really be in trouble!

Asher
 
Asher Kelman

Asher Kelman

OPF Owner/Editor-in-Chief
Peter,

I received this today:




Photobucket Team (Photobucket Support)
Dec 31, 10:51 AM MST
Hello,

Our team has nearly resolved all site issues caused by the outage, so the majority of our users are now able to access their account and their images. Unfortunately, we still have some users who are still experiencing issues with their accounts. Our team has been working non-stop to resolve all of the remaining site issues.

You can always check if your account is no longer affected by clearing your browser's cache and cookies. If you need help on how to do this, please check out the following article: https://support.photobucket.com/hc/en-us/articles/200724544-Clear-Your-Browser-s-Cache-and-Cookies

If clearing your browser's cache and cookies did not help resolve the issue you are experiencing, chances are your account is still affected. Please email us back and let us know if you're still having issues with your account.

We share your frustration during this outage. Unfortunately at this time, we don't have a firm ETA when these issues will be fixed but we are hoping that this will be resolved as soon as possible. Again, our apologies for the inconvenience this is causing you.

Best regards,




So they are better but not totally recovered!

Asher
 
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