Hmmm awfull
I can imagine the frustration of these guys…
But what unconsciousness from them to rely one back-up only, and even not manageable by them!
Finnaly my double back-up of thousands of RAWs files one on site on a AID sever, the other one on DVDs (yes I know these don't last life life long) in the safe at the bank, is not a so bad idea.
Anyway I would never rely (only) on an external source for back-ups…
BTW let me point out here another great advantage of digital over film, you may have as "original duplicates" as you wish and store them in different places. Impossible with film, any duplicate is decreasing the quality…